TrueMD TeleHealth For Patients
TrueMD TeleHealth For Patients
We’ve made it easy for you.
It’s that easy.
Billing: Most of the time, telehealth services are not or are incompletely covered by insurance. Therefore, they are considered cash-pay services most of the time. Charges may vary, starting at $150 per 15 to 30-minute visit. Credit cards are utilized with easy payment systems.
The TrueMD TeleHealth system is very simple and convenient. No longer do you have to travel in your car in traffic for hours to get to your doctor visits. Anywhere you are, as long as you have a connection, you can login and have your doctor visits. This can be in the comfort of your home, your office, or wherever. You don’t have to fight traffic any longer or worry about being late due to long distance travel far from the office. You can now login and discuss your medical concerns virtually.
To start, Go to TrueMD.com, click on the TeleHealth tab on the top menu bar, “For Patients” and start the process.
Go to TrueMDWellness.com, click on the TeleHealth>for Patients tab on the menu bar.
Follow these steps:
You will not need to download any software to do TrueMD TeleHealth visits. You will need a camera and a microphone on your computer or your phone and make sure that it is working.
We are increasing our providers every day. If you don’t see your physicians on the list, you can refer them to us so we can reach out to them and see if they want to start providing telehealth services. Just click on the Refer Your Physician button at the bottom of the page and fill out their information.
Once you’ve made your appointment, a link for the visit will be automatically sent to your email. that you will click on to get ready for your appointment.
When you click on the link, you’ll automatically enter the waiting room for your doctor. When the doctor is ready, your name will be selected and then you’ll talk with your doctor and see your doctor through this virtual visit. It’s that simple
Most PC and Mac computers, and browsers such as Chrome, Firefox and Safari can be used for the TrueMD TeleHealth system. If you have a problem with any of these, please notify us at info@truemd.com.
Do this 15 to 30 minutes before your first visit time to get yourself set up.
Make sure you have a good internet connection
Make sure your video and audio works and can access the TrueMD TeleHealth system
Gather any information or photos you may want to share with your doctor.
If you need further help, check out our FAQ’s.
Once you’re scheduled to meet with your provider, you will receive an email with the link in the email. You can just click on the email. Or, if that doesn’t work with your system, copy the link from the email and paste the link in your browser URL line. Hit enter and you’re there, ready to check in for your visit.
If you can’t find the link on your email, contact your provider and ask him/her to resend it to you.
It is with much sorrow we must share with you our wonderful physician, Dr. Robert True, passed away. Because his death was not anticipated, we are in the process of finding a physician to care for our patients and have a temporary physician and nurse practitioner in place. If you are in urgent need of your medical records, please contact us at 817-399-8783 so we may send you the legal medical records request form. We appreciate your patience as we work through this situation to try and maintain our practice.