For Physicians

Introduction to TrueMD TeleHealth


A simple and secure telemedicine solution for medical practices.

We’ve made telemedicine easy for you to use yet complete with back office patient record assessment, patient record documentation, video recording, payments, and more. Share your knowledge with patients and get paid for doing it.

Create your personal waiting room and start practicing telemedicine today.


MD-Portal works hand-in-hand with our TrueMD system but can also be used along-side your existing EMR platform. Incorporating a TeleHealth system into your practice can help your practice to go over the top.

  • Reduce No-show rates
  • Lower overhead
  • Improve time-efficiency
  • Max utilize MD & Staff
  • Maintain patient care
  • Easy Patient Portal
  • Patient portal input
  • HIPPA compliant
  • Secure communication
  • Foil patient dissatisfaction
  • Generate new patient leads
  • Reduce front-desk bottleneck
  • Improve outcomes
  • Boost cash pay
  • Potential insurance imbursement
  • Cost effective & profitable

Great for doctors who practice general, family, and internal medicine. Plus, those practicing or wish to practice Preventive, Anti-Aging or Age-Management Medicine get an added bonus on our TrueMD system.


We make it easy to get started.

No Downloads

Your patients need to simply click on a link and the appointment begins.


We’ve made it simple to sign-up, tell your patients, log-in, and start the visit.

Accessible Anywhere

You can login to our portal from anywhere that has an internet connection.

Use with Any Device

You can practice medicine from your desktop, laptop, or mobile phone.

Sign-up for the first month. If you like our system, you will be charged a monthly fee of $39 per month.

Why TrueMD TeleHealth?

More and more patients are seeking physicians and other Healthcare Providers who do Telemedicine virtual consults. They want convenience but also they want the enhanced patient care that can be offered through this medium. By offering TrueMD TeleHealth Platform, you can now attract these patients and others who will be interested in virtual visits; and the numbers are increasing daily.

We all have patients who move away to different locations far away from us. Many do not want to stop seeing you but cannot due to the distance variables. Now you can keep many of those existing patients for many reasons and maintain their loyalty via virtual visits.

The TrueMD TeleHealth platform comes along with an easy to use mini-EMR system that helps you record patient visits and helps give you a means to further services, particularly preventive care services, such as hormone therapy, weight-loss services, and wellness products.

Many times, post-op visits can be done during a virtual visit, perhaps in the comfort of the patient’s home. This is convenient for both the patient and it saves you money. In addition, sometimes you can assign staff for these visits too, saving you more time.

Patients want to see physicians who do virtual visits and going on the TrueMD TeleHealth platform could reach these patients. In addition, during the virtual office visit, you can explore other needs or concerns of the patient and discuss how you could help him/her with these through procedures you offer.

Even if the patient lives far away from you, as long as you have a license to practice in that state, you can see the patient with a face-to-face virtual visit. You can charge for these services, even though you saw the patient remotely.

Many basic medical needs of patients can be taken care of via virtual consults and you can charge for these services too. These could include minor urgent care needs, prescription renewals, follow-up care and discussions, and chronic care management.

You love your patients so why not improve the care you can give to your patients. Virtual visits allow you to discuss labs, x-rays, CT scans, etc. while having a face-to-face appointment with the patient that is convenient for both you and your patient. You can give counseling, recommendations, and advice; be a life coach; plus prescribe and manage medications easily. All this can result in better health outcomes.

Many physicians want to change their practice from insurance based to Concierge Medicine but don’t want to be tied down to staying around town due to this modality. Now they can still be in contact with their patients by utilizing face-to-face visits via the telemedicine Platform.

Because of all the reasons listed above, your love for medicine will be enhanced or even come back if you have lost it due to the burdens of traditional medicine. Don’t burnout when you’ve come so far in your practice. Consider incorporating virtual visits into your practice before you say “Quit”. You may find the practice of medicine more enjoyable if you take control and make it more convenient for you.

Fill your schedule with virtual visits and utilize your time better. Since you can see more patients over a wider geographical area, you make more. Potential present and future revenues from patient encounters and follow-up encounters can compound your income. Convert unpaid phone calls into billable telemedicine visits, whether during or after office hours.

It is even more important today than ever to provide a safe environment, free from viral disease or other infectious agents, for yourself and for your patients. The Coronavirus pandemic has demonstrated how important this is for your safety, the safety of your staff and your patients.

Making appointment access more convenient means more patients show-up for their appointments. Many issues confront patients and make them no-shows, such as car issues, time off from work, child care. They are no longer issued with virtual visits. In addition, you may require patients to pay an upfront fee for the appointment. If they show up, it is reimbursed back to them or perhaps can go towards the cost of a procedure you might do for them.

Because you are face to face, you can counsel patients regarding their concerns or for follow-up. This could include psychological problems, but may also be counseling on living healthier or losing weight. If you have one, you can incorporate this in your diet program and expand its reach.

You can place our logo on your website that you offer TeleHealth services through TrueMD TeleHealth to show your patients how easy it is to make appointments with you and to make yourself more accessible for your patients.

By being on the cutting edge of healthcare technology, you can be ahead of the game in front of your competitors. Your colleagues and your patients may even look up to you because you are innovative in your practice of medicine. 

By making access easier you are improving compliance with treatment plans which is particularly important in patients with chronic conditions. Improving clinical outcomes is becoming increasingly important in today’s value-based reimbursement system.

TrueMD TeleHealth telemedicine platform allows you to capture more patients with minimal increase in expenses, which equates to improvement in your return on investment. Plus, if you are a surgeon or physician who offers cash procedures, gaining new patients through this medium of expansion of your geographical can really boost your bottom-line ROI.

Because virtual visits are more efficient, you could potentially go home earlier after seeing a full day of patients. You can still see patients when you’re home if you desire, since virtual visits can be done anywhere there’s internet access.

You can do virtual consults and visits with patients or prospective patients far away. You will be able to expand your geographic coverage. If you’re a surgeon, you now can see patients outside your normal geographic area and potentially bring them in to your office to do surgeries, thus exponentially enhancing your revenue. If a physician, you can expand your options of office visits to patients.

With virtual visits, you and your staff don’t have to be exposed to potentially communicable diseases like the flu or colds. Since the visits are face-to-face, you can see patients as a screen and potentially treat them without them coming into your office. If you need a more in depth physical exam, you can always tell them to come into the office for this.

For regular visits, the average virtual visit length is 3 to 5 minutes from start to finish versus a 10-15 minute in-office visit. Instead of your patients going to the ER or an urgent care facility, they could be seeing you and you get the revenues instead of them.

Virtual visits are much more efficient than in-person appointments. Plus, you spend more time seeing patients and less time on administrative tasks. Sometimes, this efficiency can equate to less staff overhead and expense.

Telemedicine can be utilized in multiple ways. You can do virtual appointments anywhere there’s an internet connection. You can do them on the go, in your home, on a vacation island, or whatever place of your choosing. Making face-to-face visits more convenient for you can improve your quality of life.

During your office day, you could see virtual patients in between seeing office patients. You could even fill in blank times in your schedule by calling in scripts, juggling walk-ins, and working around no-shows. You can even offer extended hours or weekend hours without incurring office or staff overhead expenses. Create efficient blocks of telemedicine appointments.

Patients find virtual medicine is very convenient for them: they can do it on their cell phones or on their computer wherever they are. Making yourself accessible to patients improves the patient experience. More convenient means patients can be more satisfied. A recent study (Harris Poll) showed 64% of patients wanted a virtual appointment with a doctor, and 17 million would switch physicians for the availability of such visits.

By increasing patient satisfaction and marketing your services via Telemedicine, you’ll grow your practice even more than you had anticipated. If patients are happy with your services, they’ll tell others and your practice will grow.

You could start charging for after hour calls and earn money for the medical recommendations and advice you give patients (like you’re supposed to do). Normally physicians don’t get compensated for these, but with virtual visits you now can if you choose. Convert unpaid follow-up phone calls to fully reimbursable virtual visits.

We want to thank you for being a part of TrueMD TeleHealth. If you have any problems or concerns about our platform or our website, please contact us at

It is with much sorrow we must share with you our wonderful physician, Dr. Robert True, passed away. Because his death was not anticipated, we are in the process of finding a physician to care for our patients and have a temporary physician and nurse practitioner in place. If you are in urgent need of your medical records, please contact us at 817-399-8783 so we may send you the legal medical records request form. We appreciate your patience as we work through this situation to try and maintain our practice.